RICS

Privacy Policy

This Web site at selwayjoyce.co.uk (the 'site') is owned and operated by SelwayJoyce Ltd.

Overview
Please read this Privacy Policy and the site Terms and Conditions before using this site.

The Privacy Policy set out below shall apply to all users of the site. The terms 'you', 'your' and 'user' refer to any individual and/or business accessing this site for any reason. References to 'we', 'us' and 'our' are references to SelwayJoyce Ltd. The information we collect from you is only that required by us and/or our Partners in order to provide you with the information you have requested and to improve the service we provide. Except as provided in this Privacy Policy, we do not supply your personal information to any other person unless you have expressly authorised us to do so.

Personal Information In general, we gather information about all of our users collectively, such as what areas you visit most frequently and what services you access the most. We only use this anonymously and aggregated with other users' information to protect your privacy. The information collected helps us determine what features and services are of most benefit to you in order to create the best possible service for you. We may share this information with our Partners, but only anonymously and in the aggregate, so that they may also understand how you use the features and services of our site, and may also help to provide the best possible service to you.

Specific Information In some instances, such as when you enter a competition, or submit a form, we may require more specific information about you, such as name, e-mail address, postcode, age etc. We may use this to make you aware of new services, which may be of interest to you, or to contact you regarding site changes and updates to your personal registration details. You may opt out of receiving these updates at any time by sending an email to sjpwin@selwayjoyce.co,uk . Should your information change, you must inform us as soon as practicable by sending an email to sjpwin@selwayjoyce.co,uk.

General Information & Partner Pages We do not disclose your individual visits to our site, or personal information that you provide, such as your name, e-mail address, postcode, etc., to any outside parties, except when we believe the law requires it. As stated above, we may record and share aggregated and anonymous information with our Partners. We are not responsible for any information inputted outside our site, including on a Partner registration page, as that information will be dealt with by that Partner company and not us.

Online Surveys selwayjoyce.co.uk values your opinion and comments, so we may from time to time conduct online surveys. Your participation in these surveys is entirely optional. Typically, the information is aggregated and used to make improvements to the site and to develop appealing content, features and promotions for you. Your contribution to any survey will be anonymous unless otherwise stated in the survey.

Feedback Please submit any feedback to us. Feedback is used primarily for internal purposes to aid us in improving the site. Any feedback submitted becomes our property and we may use feedback, such as success stories, for marketing purposes, or to contact you for further feedback on the site. We will seek your written or email approval before using your personal success story for marketing purposes.

Cookies 'Cookies' are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies in several ways, for example to keep track of your preferences, and for us to track usage of the site. Most web browsers automatically accept cookies, but if you prefer not to accept them, you can edit your browser options to block them in the future.

IP Addresses and Log Files We may collect IP addresses of visitors to our site to help diagnose problems with our servers and for system administration. We shall only use these addresses for technical and tracking purposes unless otherwise required by the law. We capture industry standard information contained in the server log file, such as browser type, pages visited, entry and exit points and visit duration solely for the purposes of analysis. Information contained in log files is intended for internal use only and will not be disclosed to our Partners. The aggregate logged information is not linked to any personally identifiable information.

Privacy Policy Changes If we decide to change our Privacy Policy for the site, we will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If, at any time, you have questions or concerns about our Privacy Policy, please email us at sjpwin@selwayjoyce.co.uk

Thank you for using selwayjoyce.co.uk. We hope you find it informative and professional and look forward to reading your comments and developing the site for your future use.